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Your clients book themselves. Your AI concierge answers their questions. You focus on the session.
Therapists have unique scheduling needs that generic tools like Calendly were never designed to handle. Between managing intake forms, enforcing buffer times for decompression between sessions, and coordinating with insurance providers, the back-and-forth of scheduling can eat hours every week. Dayla was purpose-built for mental health professionals. Our AI concierge understands the difference between an initial consultation, a recurring weekly session, and a crisis intervention slot. It asks the right intake questions, screens for the right fit, and ensures your calendar reflects the reality of your practice — not just open time slots. With HIPAA-aware architecture and a booking flow designed to put clients at ease, Dayla transforms scheduling from an administrative burden into a seamless extension of your care.
Every therapist knows the value of those ten minutes between sessions — a chance to decompress, take notes, and reset before the next client walks in. Calendly treats your calendar as a grid of interchangeable slots. Dayla treats it as a clinical workflow. You can set automatic buffer times before and after sessions, with different durations for different appointment types. A trauma processing session might need twenty minutes of buffer, while a check-in call needs five. Dayla enforces these rules automatically, so you never find yourself rushing from one emotionally demanding session into the next without a breath. The system also handles rescheduling gracefully, automatically adjusting buffers when sessions move.
Gone are the days of emailing a PDF intake form and hoping the client fills it out before the first session. Dayla embeds custom intake questions directly into the booking flow. You define what you need to know — presenting concerns, prior therapy experience, emergency contacts, insurance details — and clients complete the form as part of booking. The AI concierge can even ask follow-up questions based on their responses, flagging potential concerns before the first session begins. By the time a client sits down in your office or joins the video call, you already have a clinical picture that would normally take a full intake session to build.
No-shows cost therapists an average of fourteen percent of their weekly revenue. Dayla attacks this problem from multiple angles. Automated reminders go out at optimal intervals — not just a generic twenty-four-hour notice, but timing tuned to client behavior patterns. The AI concierge can confirm appointments via text, offer easy rescheduling options before a no-show becomes a cancellation, and even reach out to clients who have a history of missing sessions with a gentle check-in. Cancellation policies are enforced automatically, with deposit collection for new clients and fee structures that you define. The result is a calendar that stays full and a practice that runs predictably.
Sign up and enter your practice details, license information, session types, and availability. Dayla generates a branded booking page instantly.
Define custom intake questions for each session type. Set buffer times between appointments and cancellation policies that protect your schedule.
Add the link to your website, email signature, or therapy directory listing. Clients book themselves — no phone tag required.
The concierge answers client questions, sends reminders, manages reschedules, and flags concerns — so you can focus entirely on your sessions.
Dayla is built with HIPAA-aware architecture. We encrypt data in transit and at rest, use business associate agreements with all subprocessors, and never use client health information for marketing purposes. We recommend reviewing our security documentation and signing a BAA before onboarding.
Dayla integrates with popular therapy EHR systems including SimplePractice, TherapyNotes, and TheraNest. Booking data syncs automatically, so your EHR stays up to date without manual entry.
The concierge is programmed to recognize crisis language and immediately surface crisis resources — including the 988 Suicide and Crisis Lifeline — while alerting you in real time. It does not replace clinical judgment but ensures clients in distress get immediate support.
Yes. Dayla supports location-aware booking. You can offer in-person sessions at your office, telehealth via integrated video, or hybrid sessions. Clients select their preference during booking, and the system handles the logistics automatically.
Clients can reschedule through the booking page or via the AI concierge. Dayla automatically adjusts buffer times, sends updated confirmations, and notifies you of the change. You can set rules for how far in advance rescheduling is allowed.
Absolutely. You can create unlimited appointment types — 50-minute therapy sessions, 90-minute intake assessments, 30-minute check-ins — each with its own duration, intake questions, buffer times, and pricing.
Dayla supports multiple pricing tiers per appointment type, including sliding scale slots. While we do not process insurance claims directly, you can collect copays at booking and sync session records to your EHR for billing.
Join professionals who use Dayla to manage their time as a product.